Located in a scenic area and close to a ski shuttle stop, this hotel is a great choice for winter getaways. The hotel offers a modern wellness area with a sauna and a relaxation room. the hotel provides excellent meals, including a great breakfast with home-made bread and quality coffee.

Although the meals were fantastic, some of the staff did not speak English very well, which made communication tricky at times. the room lacked some basic amenities such as a kettle and toiletries.

comfortable room , good location

The hotel was under constractions with no name on front of it. So it was difficult to find it. Also the direct road was blocked.

The staff were extremely hospitable and friendly, and the hotel is charming and interesting; in a great location for both exploring the beautiful town and reaching activities in the National Park.

In the new wing, rooms have spotlessly-clean frameless glass walls onto the balconies. This is beautiful for the view, but it is well known to the staff that several people have injured themselves mistakenly walking into the glass (as one member of our party did, and was told, "You're not the first one; it happens all the time!") This is a hazard, and at the very least, the front desk should strongly warn people about this at check-in. It might also be good to put some type of sticker or tape on the windows. Our guest was really hurt, his glasses were damaged, and it ruined half a day of the short time we had for vacation.

the hotel was warm, welcoming, and offered numerous facilities that I loved. the breakfast provided was delicious, with a wide range of options and great quality. the hotel had a great spa area, which included a sauna, hot tub, and pool. the hotel's location was perfect, as it was situated close to the town center and offered fantastic views of the surrounding mountains.

I had an amazing stay at this hotel in the heart of a charming village in the mountains. The cleanliness of the room was impressive, and I had a fantastic view from my balcony. The hotel facilities, especially the sauna and natural pool, were top-notch. Despite limited parking, the hotel staff helped me find a secured spot nearby. The location is perfect, with easy access to the city center and transportation. Additionally, the breakfast was a great way to start my day and the staff was incredibly kind and helpful.

Nothing all excellent.

the location was perfect, with beautiful mountain views from the relax area and living area, and it was just a short distance to the town centre. the room was modern and well-furnished, with a comfortable bed and clean and spacious bathroom. the service was excellent, and staff were friendly and helpful. Breakfast was delicious, with a variety of options. the hotel had a wonderful familiar atmosphere and was a great choice for those seeking a budget-friendly place to stay.

The wifi was only available in the lounge and not the rooms, which could be inconvenient for some guests.

This hotel in the center of a charming village is a hidden gem. The rooms are spacious and well-appointed, with details like a big wardrobe and a balcony offering breathtaking views. The staff are friendly and attentive, making you feel welcome from the moment you arrive. The breakfast spread is delicious, with a variety of options to satisfy every palate. Plus, the hotel's location is perfect for exploring the nearby National Park and enjoying the relaxing area.

All aspects of this hotel exceeded expectations.

This hotel in the heart of the charming village of Matrei is an absolute gem. The rooms are beautifully designed, with stunning views of the surrounding mountains from the balcony. The staff here go above and beyond to ensure a warm and friendly atmosphere, making you feel right at home. I loved the attention to detail, from the big wardrobe in the room to the books available for guests to enjoy. And let's not forget the delicious breakfast spread, with a wide variety of options to suit all tastes. Simply put, this hotel offers great value for money and is a fantastic choice for anyone looking for a cozy mountain retreat.

All was faultless, making for a perfect stay.

The hotel offers great value for money, with affordable prices and excellent amenities. The staff are friendly, helpful, and professional, providing exceptional service. The rooms are spacious and well-equipped, with attention to detail and stunning views. The location of the hotel is perfect for hiking, with easy access to relaxing areas and the center of the village.

All aspects of this hotel were excellent.

Beautiful view, excellent breakfast, clean rooms, friendly staff, charming location, fantastic food, modern and spacious rooms, great amenities

Almost perfect.